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Hello. I'm Reg Cousineau

 

 

Reg Cousineau B.A.

Improve your skills ... with Reg ... for results.

Reg Cousineau is a master presenter and effective communicator. A dynamic student of his own experiences, Reg has "effectively communicated" as a motivator, athlete, counselor, entrepreneur and business owner. His stories are vivid and engaging. Audiences laugh often and easily - and they learn.

An international speaker and trainer, Reg has delivered more than 390 keynote addresses, seminars and workshops. He has served as consultant, teacher and keynote speaker to a wide variety of professional associations, corporations, government agencies, conventions, independent business owners, churches, colleges and on five Caribbean cruise ships. Reg earned a Bachelor of Arts degree from Laurentian University in Sudbury, ON.

Reg Cousineau knows the art of communication. Whether salespeople promoting their products, employees serving customers, managers delegating duties - human beings interacting with one another - all are seeking to get their message across to another person and communicate clearly. Communication is affected by motivation, attitude and beliefs. Allow Reg to share with your audience easy improvements can be put into practice.

 

 

 

 

Keynote and Speaking Topics

 

 

 

Speaking Topics:
• From Sales Slump to Selling Success.
• Turn Customers into Team Members.
• Successful Time Management.
• Healthy Stress Management.
• How to Communicate so People Listen.
• Who Motivates the Motivator?
• Expand your Business Growth.


From Sales Slump to Selling Success.
Selling requires a unique methodof interaction between people. The success of this process may or may not depend on the product or service but definitely depends on the ability of the sales person to sell. Does your success depend on your ability to sell, influence or persuade? Regardless of what the individual is selling; from widgets to services, all will gain valuable information which they can apply to their situation immediately. Past participants have had a wide range of experience from new comers to 35 years of selling time. The participants will learn:
• The five steps to every sale
• The definition of a "professional salesperson"
• Realize why people do not buy
• Recognize verbal and physical buying clues
• How to welcome objections and work with them
• The power of the trial close
• How to ask for the order, and more.

This workshop can be presented in a one-day or two-day format.

Turn Customers into Team Members.
This workshop is designed for the individual who interacts with the public. Whether the person works in a retail, hospitality or the service industry, the information presented will be useful and applicable. The participants will discuss relevant issues in the customer service exchange.
The participants will also learn:
• Why customers buy from you
• How to make customers your team members
• The importance of proper communication
• Who is the customer
• How to make a good first impression
• How to handle the irate customer
• How to juggle face-to-face customers when the telephone rings
• The difference between customer service and customer satisfaction, and more.

This seminar is presented in a three-hour workshop format.

Successful Time Management.
Traditional approaches stress the need to accomplish more in the given time. Regardless of occupation or social status, everybody has to manage sixty minutes in one hour. The key is not "How do I manage my time?" but rather "How do I manage myself during this time?" This seminar aims to change people's paradigm regarding time management to a more personal "life management" approach. Participant will learn to:
• Identify who controls our time
• Make tough priority decisions and act upon them
• Recognize how earlier conditioning affects attitudes
• Incorporate "Success Factors" in your life
• Recognize time wasters
• Establish a "To do List" using a Priority Matrix
• Recognize the importance of proper communication
• Make decisions and solve problems and more.

This seminar is presented in a three-hour workshop or a one-day format.

Healthy Stress Management
Everybody experiences stress at various times in their lives. Experience our unique, effective and fun approach to modern stress management and prosper in the modern pressure cooker of life. This seminar addresses the paradigms we live with each day and how these may contribute to our stress. The participants will learn to:
• Discover 8 Powerful Stress Management Tools
• Assess Current Stress and Coping Levels
• Identify and Eliminate Harmful Stress
• Zero in on Priorities and Avoid Burnout
• Recognize and Resolve Deep-Seated Stress
• Maximize Energy and Endurance
• Increase Performance and Productivity
• Feel more Relaxed, Peaceful and Confident and much more.

This workshop is presented as a keynote address, or in a half-day seminar.

How to Communicate so People Listen.
Communication is the most important skill in life. There is probably more room for misunderstandings and mistakes in communication then in any other processes. Communication is a process we engage in all the time, yet it is by far the process which creates the most conflicts. We spend most of our waking hours communicating. Yet so many people struggle to communicate effectively. The participants will learn:
• Understand the essentials of proper communication
• How to recognize barriers to communication
• Appreciate the nine factors that lead to misunderstanding
• Develop the trait of "listening"
• Recognize the impact of non-verbal communication
• Develop rapport with the audience
• Avoiding pitfalls and problems mis-communication, and more.

This seminar can be presented in a one-and-a-half hour or a three-hour workshop.

Who Motivates the Motivator?
Personal Motivation is a personal trait that must be developed. Everyone requires to be motivated. Yet, very few know how to become motivated and maintain that motivation. It is equally important to distinguish between true motivation and false arrogance. Developing personal motivation increases the "internal thermostat" concept instead of relying on external forces to dictate one's actions. In this exciting seminar, participants will learn: 
• How to develop personal motivation
• To understand the power of setting goals
• The importance of evaluating beliefs systems
• The need to cross out the negatives in one's life
• How to tap into the personal unlimited potential
• The need to set a personal mission statement
• To distinguish between winners and losers
• To chart their personal course on the journey of life, and more.

This seminar is presented as a keynote, in a one-and-a-half hour or a three-hour workshop.

Expand your Business Growth.
All business owners desire for their business to grow. Yet, many owners do not know some of the initial steps required to ensure that growth. In this three-hour seminar, everyone will learn the three steps to increasing business. They will also obtain practical information on how to increase customers and make them business partners. This is a seminar for everyone in business. The participant will learn how to:
• Recognize the need for direction in their business
• Implement the three crucial steps to business growth
• Appreciate the importance of add-on sales 
• Turn customers into team members
• How to increase the number of customers
• How to handle irate customers
• Distinguish the difference between customer service and customer satisfaction, and more.

This seminar can be presented in a three-hour or one-day format.


 

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Clients Have Said:

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Sample Client List:

4Seasons Insurance
A.E. Berry Insurance Ltd
Alpine Insurance
Atlas Capital Group
BCAA Insurance
Blondé & Blondé Insu rance
Capri Insu rance
Demara Insu rance
Interior Savings
Credit Union Insurance
Insurance Brokers Assn BC
Insurance Brokers Assn MB
Insurance Brokers Assn SK
MacBain Insurance
Manulife Insurance
Pacific Coast Savings
Credit Union Insurance
Primerica Services
Shephard Ashmore Insurance
S & P Insurance Agencies
Southern Insurance
Sussex Insurance
Trans America Life Insurance
Valley First Credit Union
Insurance Services
WE Insurance

Automotive Industry
Bobcat of Calgary
Boss Lubricants
Central Valley Truck Service
Kelowna Western Star
Northgate Pontiac
Totom RV Sales
Voyager RV
UAP/NAPA
Wardhill Equipment

Financial Planning
Business Development,
Bank of Canada
Investors Group
Odlum Brown Securities

Construction/Housing Industry
ABK Restoration
AB Tile & Stone
Ackard Contracting
Alta Windows
Border Heating & Plumbing
Cover-All Buildings
Dannburg Carpet & Tile
Delta Glass & Mirror
EnviroHome Technology
Harmony Homes
Millers Realty Development
N.A.P. Windows & Doors
Re/Max Realty



Housing Related Industries
Alberto Decorating Centre
All Brite Cleaning Service
Amstar Cleaning Service
B & B Realty Enterprise
Canadian Safety Products
CDN Waste Systems
Domestic Appliances Dr.
Eric's Refrigeration
Grand Gallery
Guillevin International
Hegyi Refrigeration
Knight Security
McLeary's Bedrooms
OK Bathtub Reglaze
Pleasure Pools Plus
Sleepwell Mattresses
Vancouver Fire & Safety

Hotels/Resorts/Manors

Best Western Hotels
Hawthorn Park Manor
Sheraton Hotels
Silver Star Resort
Super 8 Hotels
The Kensington Manor

Professional Services

Air Liquide Okanagan
Amer. Assn Healthcare
Administrative Management
Cooper Boating
Cooper Centre Eyecare
Corporate Express
Industrial Plastics
Jarvis Business Centre
OK Telephones
Photo Marketing Assoc Int.
Rocky Mountain Fitness
Dr. Spec's Optical
TekPak Packaging
Samaritan HealthCare

Education
Academy of Learning
Algoma University
Bridges.com
Canadore College
Nippising Bd of Ed
ON Ministry of Ed
Okanagan University College
Sault College
Sprott-Shaw College

Media/Advertising
Cariboo Press
CKJC TV 7
Daily Courier
Island Publishers
Jim Pattison Group
Shaw Cable
BC Target Broadcast
Chamber of Commerce
North Battleford Chamber
Medicine Hat Chamber
Swift Current Chamber

 


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