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Speaking
Topics:
From Sales Slump to Selling Success.
Turn Customers into Team Members.
Successful Time Management.
Healthy Stress Management.
How to Communicate so People Listen.
Who Motivates the Motivator?
Expand your Business Growth.
From
Sales Slump to Selling Success.
Selling requires a unique methodof interaction between people.
The success of this process may or may not depend on the product
or service but definitely depends on the ability of the sales
person to sell. Does your success depend on your ability to sell,
influence or persuade? Regardless of what the individual is selling;
from widgets to services, all will gain valuable information which
they can apply to their situation immediately. Past participants
have had a wide range of experience from new comers to 35 years
of selling time. The participants will learn:
The five steps to every sale
The definition of a "professional salesperson"
Realize why people do not buy
Recognize verbal and physical buying clues
How to welcome objections and work with them
The power of the trial close
How to ask for the order, and more.
This
workshop can be presented in a one-day or two-day format.
Turn
Customers into Team Members.
This workshop is designed for the individual who interacts with
the public. Whether the person works in a retail, hospitality
or the service industry, the information presented will be useful
and applicable. The participants will discuss relevant issues
in the customer service exchange.
The participants will also learn:
Why customers buy from you
How to make customers your team members
The importance of proper communication
Who is the customer
How to make a good first impression
How to handle the irate customer
How to juggle face-to-face customers when the telephone rings
The difference between customer service and customer satisfaction,
and more.
This
seminar is presented in a three-hour workshop format.
Successful
Time Management.
Traditional approaches stress the need to accomplish more in the
given time. Regardless of occupation or social status, everybody
has to manage sixty minutes in one hour. The key is not "How
do I manage my time?" but rather "How do I manage myself
during this time?" This seminar aims to change people's paradigm
regarding time management to a more personal "life management"
approach. Participant will learn to:
Identify who controls our time
Make tough priority decisions and act upon them
Recognize how earlier conditioning affects attitudes
Incorporate "Success Factors" in your life
Recognize time wasters
Establish a "To do List" using a Priority Matrix
Recognize the importance of proper communication
Make decisions and solve problems and more.
This
seminar is presented in a three-hour workshop or a one-day format.
Healthy
Stress Management
Everybody experiences stress at various times in their lives.
Experience our unique, effective and fun approach to modern stress
management and prosper in the modern pressure cooker of life.
This seminar addresses the paradigms we live with each day and
how these may contribute to our stress. The participants will
learn to:
Discover 8 Powerful Stress Management Tools
Assess Current Stress and Coping Levels
Identify and Eliminate Harmful Stress
Zero in on Priorities and Avoid Burnout
Recognize and Resolve Deep-Seated Stress
Maximize Energy and Endurance
Increase Performance and Productivity
Feel more Relaxed, Peaceful and Confident and much more.
This
workshop is presented as a keynote address, or in a half-day seminar.
How
to Communicate so People Listen.
Communication is the most important skill in life. There is probably
more room for misunderstandings and mistakes in communication
then in any other processes. Communication is a process we engage
in all the time, yet it is by far the process which creates the
most conflicts. We spend most of our waking hours communicating.
Yet so many people struggle to communicate effectively. The participants
will learn:
Understand the essentials of proper communication
How to recognize barriers to communication
Appreciate the nine factors that lead to misunderstanding
Develop the trait of "listening"
Recognize the impact of non-verbal communication
Develop rapport with the audience
Avoiding pitfalls and problems mis-communication, and more.
This
seminar can be presented in a one-and-a-half hour or a three-hour
workshop.
Who
Motivates the Motivator?
Personal Motivation is a personal trait that must be developed.
Everyone requires to be motivated. Yet, very few know how to become
motivated and maintain that motivation. It is equally important
to distinguish between true motivation and false arrogance. Developing
personal motivation increases the "internal thermostat"
concept instead of relying on external forces to dictate one's
actions. In this exciting seminar, participants will learn:
How to develop personal motivation
To understand the power of setting goals
The importance of evaluating beliefs systems
The need to cross out the negatives in one's life
How to tap into the personal unlimited potential
The need to set a personal mission statement
To distinguish between winners and losers
To chart their personal course on the journey of life, and more.
This
seminar is presented as a keynote, in a one-and-a-half hour or
a three-hour workshop.
Expand
your Business Growth.
All business owners desire for their business to grow. Yet, many
owners do not know some of the initial steps required to ensure
that growth. In this three-hour seminar, everyone will learn the
three steps to increasing business. They will also obtain practical
information on how to increase customers and make them business
partners. This is a seminar for everyone in business. The participant
will learn how to:
Recognize the need for direction in their business
Implement the three crucial steps to business growth
Appreciate the importance of add-on sales
Turn customers into team members
How to increase the number of customers
How to handle irate customers
Distinguish the difference between customer service and customer
satisfaction, and more.
This
seminar can be presented in a three-hour or one-day format.
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Clients
Have Said:
Click
here to read a testimonial letter.
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Sample
Client List:
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4Seasons
Insurance
A.E. Berry Insurance Ltd
Alpine Insurance
Atlas Capital Group
BCAA Insurance
Blondé & Blondé Insu rance
Capri Insu rance
Demara Insu rance
Interior Savings
Credit Union Insurance
Insurance Brokers Assn BC
Insurance Brokers Assn MB
Insurance Brokers Assn SK
MacBain Insurance
Manulife Insurance
Pacific Coast Savings
Credit Union Insurance
Primerica Services
Shephard Ashmore Insurance
S & P Insurance Agencies
Southern Insurance
Sussex Insurance
Trans America Life Insurance
Valley First Credit Union
Insurance Services
WE Insurance
Automotive Industry
Bobcat of Calgary
Boss Lubricants
Central Valley Truck Service
Kelowna Western Star
Northgate Pontiac
Totom RV Sales
Voyager RV
UAP/NAPA
Wardhill Equipment
Financial Planning
Business Development,
Bank of Canada
Investors Group
Odlum Brown Securities
Construction/Housing
Industry
ABK Restoration
AB Tile & Stone
Ackard Contracting
Alta Windows
Border Heating & Plumbing
Cover-All Buildings
Dannburg Carpet & Tile
Delta Glass & Mirror
EnviroHome Technology
Harmony Homes
Millers Realty Development
N.A.P. Windows & Doors
Re/Max Realty
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Housing
Related Industries
Alberto Decorating Centre
All Brite Cleaning Service
Amstar Cleaning Service
B & B Realty Enterprise
Canadian Safety Products
CDN Waste Systems
Domestic Appliances Dr.
Eric's Refrigeration
Grand Gallery
Guillevin International
Hegyi Refrigeration
Knight Security
McLeary's Bedrooms
OK Bathtub Reglaze
Pleasure Pools Plus
Sleepwell Mattresses
Vancouver Fire & Safety
Hotels/Resorts/Manors
Best Western Hotels
Hawthorn Park Manor
Sheraton Hotels
Silver Star Resort
Super 8 Hotels
The Kensington Manor
Professional Services
Air Liquide Okanagan
Amer. Assn Healthcare
Administrative Management
Cooper Boating
Cooper Centre Eyecare
Corporate Express
Industrial Plastics
Jarvis Business Centre
OK Telephones
Photo Marketing Assoc Int.
Rocky Mountain Fitness
Dr. Spec's Optical
TekPak Packaging
Samaritan HealthCare
Education
Academy of Learning
Algoma University
Bridges.com
Canadore College
Nippising Bd of Ed
ON Ministry of Ed
Okanagan University College
Sault College
Sprott-Shaw College
Media/Advertising
Cariboo Press
CKJC TV 7
Daily Courier
Island Publishers
Jim Pattison Group
Shaw Cable
BC Target Broadcast
Chamber of Commerce
North Battleford Chamber
Medicine Hat Chamber
Swift Current Chamber
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